• Order < 100€ = 15€
  • Order > 100€ = FREE

Delivery:  3-5 working days (Guaranted delivery time)

Tracking: automatically sent to you by email


If you are asked by the customs to pay taxes, you can either pay them or refuse your package.

If you refuse your package, the value of the whole order will be refunded minus the real cost of DHL shipping we paid in the first place.

Bpack World Business (Service from Bpost, the Belgium post)

  • Order < 70€ = 7.5€
  • Order > 70€ = 0€

Delivery:  5-8 working days (This is an estimation from the post, it's not a guaranted delivery time)

Tracking: automatically sent to you by email


Please note :

Delivery delays can vary depending on the countries. It can be delayed because of Customs,  Postal services or strikes.

We always inform you as much as we can and help fasten the delivery of your package.

Do I have to pay customs duty? How much is it?

Depending on your location, you may have to pay customs duty in order to receive your products. We do our best for the package to arrive without any additional charges, but ultimately we are not responsible for any duties or fees charged within the customer’s customs territory.